Q: Can you deliver to non-alloFactor EMR automatically?
A: iTrans-NG integrates only with alloFactor EMR. If your client is already using another EMR, your MTs would have to cut and paste the report in manually.

Q: Can some physicians use alloFactor EMR while others use our transcription?
A: Yes, alloFactor charges $35/month for each physician user irrespective of whether they user your transcription service or not. So we donot distinguish between physician users.

Q: How do I setup delivery to alloFactor EMR?
A: It is a setting in iTrans-NG physician profile.

Q: Can I upload a Microsoft Word template into iTrans-NG?
A: No, iTrans-NG uses its own controls to support tempaltes and so they will need to be manually created and managed.

Q: What are system variables?
A: System variables are variables which have a specific meaning within iTrans-NG system. An example is chart number or MRN. MT enters an MRN once through MT Workbench. At the time of report generation, the actual MRN number will get automatically inserted into each fields where this system variable was used.

Q: Is alloFactor EMR CCHIT certified?
A: No, alloFactor is not CCHIT certified at this time. However it is a top priority within alloFactor to get certified for "meaningful use" so that our physicians can claim the stimulus money. The internal target date is Dec 31, 2009 however this is contingent on an external certification agency and HIT Policy committe which is set to release the standards by January 2010.

Q: What happens if alloFactor is not certified?
A: We see it not as a "if" certified but more as a "when". alloFactor has time till December 31, 2010 to gain certification before the stimulus bill becomes available.

Q: We are a small MTSO with less than 5000 lines/day. Can I still use iTrans?
A: Unfortunately if your volume is less than 5000 l/d, it will not cover the actual costs that we incur in hosting this customized platform for you. If you are close to the threshold, you may still want to consider additional clients you can bring on or paying the minimal monthly fee to protect yourself from losing existing clients.

Q: What is ADT feed?
A: ADT feed is Admissions, Discharges and Transfers feed. This is relevant information from clinics or hospitals to get daily patient demographic information.

Q: What is involved in getting an ADT feed?
A: It depends on the clinic or hospital information system. Each product provides their own ways to extract the data daily. As far as iTrans-NG is concerned, it looks for an XML file in a specified format and it makes it available through MT workbench.

Q: Can I choose Plan 1 for one clinic and Plan 2 for another?
A: No, once a MTSO chooses a plan that applies across all of its clinics